Workspace
Ticket Queue
Stay on top of SLAs, escalations, and assignments—then jump into the next best ticket to work.
Tickets
Source: api:/api/tickets
| ID | Subject | Status | Priority | Channel | Requester | Account | Owner | SLA due | Escalated | Last activity |
|---|---|---|---|---|---|---|---|---|---|---|
| TCK-10421 | Cannot reset password (SSO loop) | open | high | A. Patel | Northwind | Unassigned | 2026-02-28T16:00:00Z | 2026-02-28T12:42:00Z | ||
| TCK-10418 | Billing: invoice shows duplicate line items | pending | medium | web | J. Kim | Contoso | M. Rivera | 2026-02-29T10:00:00Z | 2026-02-28T11:05:00Z | |
| TCK-10412 | API 500s on /v2/orders | open | urgent | chat | S. Nguyen | Fabrikam | On-call | 2026-02-28T14:30:00Z | 2026-02-28T12:55:00Z |